Frequently asked questions.
You’ll find the FAQs in English first — the Mandarin (繁體中文) version is right after, so feel free to read whichever you prefer.
What issues can you help with?
I work with adults who are navigating grief and bereavement, as well as those impacted by trauma, anxiety, depression, or major life changes. You don’t need to be in crisis to come to therapy — it can also be a space for self-discovery, healing, and support during difficult times.
What is counselling/psychotherapy and how does it work?
Counselling and psychotherapy provide a safe, supportive space to talk about your thoughts, feelings, and experiences with a trained professional. Through open and honest conversations, therapy can help you build healthier coping skills, increase your self-awareness, and gain a better understanding of patterns that may be affecting your life.
It can also support you in developing more fulfilling relationships, with yourself and with others, by helping you explore your emotions, needs, and ways of communicating. The work is collaborative, meaning we will move at your pace and focus on what matters most to you.
How do I know if therapy is right for me?
If you are feeling stuck, overwhelmed, or simply want a space where you can be heard without judgment, therapy might be helpful. You don’t have to be sure before starting — our first session is an opportunity to explore whether it feels like the right fit for you.
What can I expect in the 20-minute consultation? Is it free of charge?
Yes, it is free. The consultation is a chance for us to briefly meet and talk about what brings you to therapy. You can ask any questions you might have, and I will explain how I will work with you. There’s no obligation to book further sessions — it’s simply an opportunity to see if you feel comfortable and if we might be a good fit to work together. If you decide to work with me, you can book the first session and we will start to work together.
What can I expect in the first session?
In our first session, we will go through a working agreement (also called contracting) to make sure we are on the same page about how we will work together, in terms of confidentiality, cancellation policy, and price. Then I will invite you to share what you would like to discuss or explore in our sessions, and we will talk about what you hope to get from therapy. I will explain how we can work towards those goals / needs, so you have a clear sense of what to expect as we move forward.
How much do sessions cost and how do I pay?
Sessions for 50 minutes cost £50. Payment must be made at least 24 hours before your appointment. I offer a concessionary price for students and trainee counsellors.
How often will we meet and how long are the sessions?
Most people meet weekly for consistency and momentum, but this can be flexible depending on your needs. Each session lasts for 50 minutes. We can review the frequency as therapy progresses.
What is your cancellation policy?
If you cannot attend a session or need to reschedule, you agree to give at least 48 hours’ notice. If you need to cancel or rearrange an appointment, please let me know with as much notice as possible. I will go through the policy in detail in our first session.
Do you offer online or in-person sessions (or both)? How do you work?
I currently offer online sessions via video, audio, and text. I use Google Meet as my working platform. You can choose the type that feels most comfortable and accessible for you.
Is the service confidential?
Yes, therapy is confidential. This means what you share stays between us, except in rare circumstances where there are concerns about serious harm to you or others. I will explain this fully in our first session so you know exactly what to expect.
What qualifications and experience do you have?
I hold a Master’s degree in Integrative Counselling and I am a registered member of British Association for Counselling and Psychotherapy (BACP). I also hold a Master’s degree in Intercultural Communication so I am aware of cultural sensibility, and issues with difference and diversity.
I have experience supporting adults through bereavement, grief, trauma, anxiety related issues, and topics around relationships, family and life transitions. I receive regular clinical supervision to ensure the best possible care for my clients.
What if I don’t feel comfortable or want to stop therapy?
It is important that therapy feels right for you. You are always in control and can stop at any time. If you feel unsure, we can talk openly about it, sometimes these conversations can be an important part of the therapeutic process.
我可以協助處理哪些議題?
我主要與成人一起工作,支持正在經歷失落與喪親的人,以及因創傷、焦慮、憂鬱或重大生活轉變而感到困擾的人。
來諮商並不一定要處在危機中,它同時也可以是自我探索、療癒,或是在艱難時刻獲得支持的空間。
什麼是諮商/心理治療?它是如何進行的?
諮商與心理治療是一個安全、支持性的空間,你可以和受過專業訓練的諮商師談論自己的想法、感受與經驗。
透過真誠的對話,治療可以幫助你培養更健康的因應方式、提升自我覺察,並更清楚地理解那些可能影響生活的模式。
它同時能幫助你更深入地探索情緒、需求與溝通方式,進而發展與自己及他人更滿足、更真實的關係。治療是合作的歷程,我們會依照你的步調前進,專注在你最在意的部分。
我怎麼知道自己是否適合接受諮商?
如果你感到卡住、壓力過大,或只是想要一個能安心傾訴、不受批判的空間,諮商都可能對你有幫助。你不需要在開始前就完全確定,第一次會談就是一個機會,讓你體驗看看是否感覺合適。
20 分鐘的初談會有什麼內容?
初談是一個簡短的見面機會,免收費,我們會談談你想來諮商的原因。你可以提出任何疑問,而我也會說明我會如何與你合作。
初談並沒有壓力或義務要繼續預約,只是幫助你感受自己是否自在,並看看我們是否適合一起工作。如果你覺得合適,就可以安排正式的第一場會談。
第一次會談會是什麼樣子?
在第一次會談中,我們會先討論「合作協議」(也叫契約),確保我們對工作方式有共同理解,例如:保密原則、取消政策與費用。之後,我會邀請你分享想要探索的主題,以及你希望從治療中獲得什麼。我也會解釋我們如何一起朝向這些目標努力,讓你清楚知道未來的方向。
費用與付款方式
每次 50 分鐘的會談費用為 £50。請於預約時間至少 24 小時前完成付款。針對學生族群,我有提供優惠價格。
頻率與時間長度
大多數人選擇每週一次,以保持穩定與連續性,但我們也可以依你的需求做調整。每次會談為 50 分鐘,隨著治療進行,我們可以再討論頻率是否需要改變。
如果我有事需要取消或改期,多久前該通知?
若你無法前來或需要改期,請至少提前 48 小時通知我。若需取消或更改預約,越早告知越好。詳細的取消政策,我會在第一次會談時說明。
會談會在哪個平台進行呢?形式?
目前我提供線上會談,包括視訊、語音與文字。會談平台使用 Google Meet。你可以依照自己覺得最舒適、方便的方式選擇。
諮商會保密嗎?
會的。諮商是保密的,這表示你分享的內容都會留在我們之間。只有在極少數情況下,例如我擔心你或他人可能面臨嚴重危險時,我才有專業責任打破保密。我會在第一次會談中清楚說明,讓你了解可以期待什麼。
我的學歷與經驗
我擁有整合取向心理諮商碩士學位,也是英國心理諮商協會(BACP)的註冊會員。此外,我還擁有跨文化溝通碩士學位,因此對文化敏感度、差異與多元議題有更多理解。
我的經驗包含支持成人面對喪親、失落、創傷、焦慮、家庭與人際關係,以及重要的人生轉折。我也會定期接受專業督導,以確保能給予來談者最好的支持。
如果我覺得不自在,或想要停止諮商怎麼辦?
諮商過程一定要讓你覺得合適。你永遠可以自己決定是否繼續,隨時可以中止。如果你感到不確定,我們可以坦誠討論,因為這樣的對話本身,有時也是治療中很重要的一部分。