Frequently asked questions.
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How do I know if therapy is right for me?
If you feel stuck, overwhelmed, or want a space to be heard without judgment, therapy may help.
You don’t need to be certain before starting. Our initial consultation can help you decide whether working together feels like a good fit.
I've never had therapy before. Is that okay?
Yes, it is absolutely okay. It is not easy to take this step and I appreciate your willingness.
What happens in the free 20-minute consultation?
This is a brief opportunity to meet, talk about what brings you to therapy, and ask any questions. There’s no obligation to continue—just a chance to see if we might be a good fit.
How quickly can I start therapy?
Appointments are usually available within 1–2 weeks. Once we’ve had your consultation, we can schedule your first session at a time that works for you.
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What can I expect in the first session?
We will go over a working agreement, including confidentiality, session fees, and cancellation policy.
You’ll also share what you want to explore and what you hope to gain, and we’ll discuss how therapy can support your goals.
What issues can you help with?
I work with adults navigating grief, bereavement, trauma, anxiety, depression, and major life changes.
You don’t need to be in crisis—therapy can also be a space for reflection, healing, and support during challenging times.
What is counselling and how does it work?
Counselling and psychotherapy provide a safe, confidential space to talk about your thoughts, feelings, and experiences.
Through open conversation, therapy can help you develop coping strategies, increase self-awareness, and understand patterns affecting your life and relationships. We work collaboratively at a pace that feels right for you. It isn't about having all the answers. It's about creating enough safety and understanding for new possibilities to emerge.
How often will we meet?
Most clients meet weekly to build consistency and momentum, though frequency can be adjusted based on your needs.
Can I use therapy alongside other support?
Yes. Therapy can complement support from friends, family, or other professionals, providing a safe space to explore your feelings and experiences.
What if I don't know what to say?
You don't need to prepare before our sessions.
Many people come to therapy unsure where to begin, and that's completely okay. We'll take our time and start wherever feels most comfortable for you.
Will you tell me what to do?
Not usually.
Rather than giving advice, I'll work alongside you to explore your experiences, understand what's important to you, and help you discover a way forward that feels right for your life.
What if I cry?
It's completely okay to cry in therapy—or not to cry.
Everyone expresses emotions differently. There is no right or wrong way to experience therapy.
Do I have to talk about my past?
Not necessarily.
Sometimes understanding the past helps us make sense of the present, but we'll always work at a pace that feels right for you. We can focus on what's happening in your life now while gently exploring earlier experiences when they're relevant.
Can I switch between English and Mandarin?
Yes. You're welcome to speak in whichever language feels most comfortable, and it's completely okay to move naturally between English and Mandarin during our sessions.
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How much does therapy cost?
Sessions are 50 minutes and cost £55, payable at least 24 hours in advance.
Do you offer concessions?
Yes, I offer a limited number of concessionary spaces for students and trainee counsellors. Please ask about availability.
Do you offer online sessions?
Yes, I currently offer online sessions via video or audio using Google Meet. You can choose whichever format feels most comfortable.
How do I book?
You can book a free 20-minute consultation via the website form or by email. After the consultation, if you choose to continue, we’ll arrange your first session.
What if I want to stop therapy?
You are always in control. You can stop at any time, and we can talk openly about any concerns—these conversations can also be an important part of therapy.
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What qualifications and experience do you have?
I hold a Master’s in Integrative Counselling and am a registered member of BACP.
I also hold a Master’s in Intercultural Communication, which informs my awareness of cultural sensitivity and diversity. I have experience supporting adults with grief, trauma, anxiety, relationships, and life transitions, and I receive regular clinical supervision.
Is therapy confidential?
Yes. Everything you share is private, except in rare situations where there are serious concerns about harm to you or others. This will be explained fully in your first session.